WE USE CUSTOMIZED COVID-19 CONDITIONS

5 November, 2020 11:36

WE USE CUSTOMIZED COVID-19 CONDITIONS

These are currently uncertain times for everyone, including us. Let's say that your and our health is the most important thing!

On Tuesday, November 3, the Dutch government advised not to go on holiday abroad until mid-January 2021.

Sebastian Kurz, Chancellor of Austria, has indicated during the last press conference that it is not possible to go on winter sports for the Duts people (and other tourists). The ski areas will reopen from December 24th. However, this will only apply to residents of Austria and, according to the government, it is not intended that other tourists come. Hotels, accommodations and restaurants will therefore remain closed for this season. Tourism is stopped by means of strict controls and quarantine measures.

Austrian Chancellor Sebastian Kurz has indicated during the last press conference that it is not possible to go on winter sports for the Dutch (and other tourists). The ski areas will reopen from December 24th. However, this will only apply to residents of Austria and, according to the government, it is not intended that tourists come. Hotels, accommodations and catering establishments will therefore remain closed for this reason. Tourism is stopped by means of strict controls and quarantine measures.

Below is an overview of the adjusted arrangements that apply to all our reservations:

  • If you are actually unable to travel, due to a negative travel advice from your government and / or a (total) lockdown in Austria, you will always get your money back.
    • This can be in the form of a voucher or Cash refund.
  • You do not have to make your final payment until 5 days before arrival. At this moment we can provide more clarity and properly inform you of the situation at that moment. 
  • Another option is, if desired and available, to easily move your booking to a later time, for example the following year.

 

For now we hope to have informed you sufficiently. We are always available for questions by e-mail or telephone.

Stay healthy, on behalf of the Romex Team!

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